Return Policy

Last updated: February 2026

This Return & Refund Policy applies to all purchases made on mygreenrecipe.com (the “Website”), operated by BRANELI LLC under the brand GREENRECIPE. By purchasing from our Website, you agree to the terms outlined in this policy.

  1. Nature of Products

All products sold on mygreenrecipe.com are digital products, including downloadable recipe guides and digital content. No physical items are shipped or delivered by mail.
By completing a purchase, you acknowledge that you are purchasing a digital product delivered electronically.

  1. No Returns on Digital Products

Due to the digital nature of our products and the instant access provided after purchase, all sales are final. Digital products cannot be returned once access has been granted.

  1. No Refund Policy

As our products are delivered instantly in digital format, we do not offer refunds, exchanges, or cancellations once a purchase has been completed.
This policy is in place because digital content cannot be “returned” after being accessed or downloaded.

  1. Exceptions for Technical Issues

Refunds may only be considered under limited and exceptional circumstances, including:

  • Failure to receive the digital product due to a verified technical error

  • Corrupted or inaccessible file that cannot be resolved by our support team

  • Duplicate purchase of the same product

In such cases, customers must contact support with proof of purchase, and each request will be reviewed individually.

  1. Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Change of mind after purchase

  • Accidental purchase

  • Misunderstanding that the product is digital

  • Failure to read the product description

  • Incompatibility with personal devices or software (unless caused by a file defect)

  • Lack of usage after download

Clear product descriptions are provided on each product page to ensure full transparency before purchase.

  1. Instant Access and Customer Responsibility

After successful payment, customers receive immediate access to their digital recipes via download link, confirmation page, or email.
It is the customer’s responsibility to:

  • Provide a valid email address

  • Download and save their files

  • Ensure their device supports digital downloads

  1. Support and Access Assistance

If you experience any difficulty accessing or downloading your purchased product, our support team will provide assistance to ensure proper access to your files.

  1. Chargebacks and Disputes

Initiating a chargeback for a successfully delivered digital product without contacting customer support first may be considered a violation of this policy.
We strongly encourage customers to contact us directly to resolve any issue before opening a dispute with their payment provider.

  1. Fraud Prevention

BRANELI LLC reserves the right to refuse refunds or deny requests in cases of suspected abuse, fraudulent activity, excessive refund claims, or violation of our Terms and Conditions of Sale.

  1. Policy Updates

We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Any changes will take effect immediately upon publication on this page.

  1. Contact Information

For any questions regarding this Return & Refund Policy or issues related to your purchase, please contact us through the contact form available on:
mygreenrecipe.com

Operated by:
BRANELI LLC
Brand: GREENRECIPE
United States